Our company’s Code of Ethics can be boiled down to four words…

 

Do the right thing.

 

Here is the expanded version…

  • We will deliver quality repair services at a fair and equitable price.
  • We will have a sense of personal obligation to each customer.
  • We will conduct ourselves in a lawful and professional manner.
  • We will provide service and workmanship in keeping with the highest standards of the industry.
  • We will only recommend the services, repairs and maintenance that are necessary for the vehicle to be kept in safe and efficient working order as recommended by the vehicle’s manufacturer.
  • We will only use quality products that are safe and provide service that equals or exceeds the vehicle manufacturer’s recommendation.
  • We will give the best customer service possible.
  • We will service and repair vehicles in a timely manner and keep each customer informed of any appointment changes, service changes, and unanticipated delays.
  • We will be a great employer by observing all laws, by offering additional training and instruction, by providing satisfactory working conditions and well-maintained equipment and facilities, and by exceeding standards of safety and work practice.
  • We will ensure that our activities comply with environmental regulations and the best practices for our industry.

“Always do right. This will gratify some people and astonish the rest.”

– Mark Twain